PALEX : Technical Translation, Documentation and Software Localization

Background

Palex Languages & Software is one of the leading Russian LSPs, headquartered in Tomsk, Russia. It was founded in 2002 by a team comprised of an engineer, a translator and a software localizer.

They had all been working as freelancers, but they recognized the potential for collaboration and decided to bring together their experience and professional backgrounds to provide their clients with quality services.

The main goal was to create an RLV (Regional Language Vendor) with strong QA process and professional level of project management that specializes in Russian and other languages of the former U.S.S.R. Translating Kazakh, Georgian, Ukrainian et al requires special care and expertise. Even Russian translations can be complicated by unexpected problems. Terminology in these languages is developing and changing, and it can be difficult to find qualified translation resources in these markets.

We have been constantly improving our workflow, training our team and doing our best to provide our customers with quality, cost-effective services. That was recognized by most of our clients and Palex has experienced a steady growth since its foundation.

In 2002, Palex signed an agreement with Digital Printing Division of Samsung Electronics to become its main vendor in localization of software and documentation for Samsung printers.

By 2004, Palex had quadrupled in size, with five times the number of clients and a ten-fold increase in turnover. From that time Palex started to expand the number of supported languages, growing from small RLV to a mid-sized MLV (Multi-Language Vendor).

In 2008, recognizing the high demand of our customers to enter new markets and aiming for cutting their expenses, we opened a new office in the center of Kazakhstan business capital – Almaty. This office is going to be the main point for translation into such complex languages as Kazakh, Kirgiz, Uzbek, Tadjik, Mongolian and other.

Today, the company has two working facilities: head office in Tomsk, Russia with approximately 60 in-house employees and branch office in Almaty, Kazakhstan with 8 in-house employees. There are also about 500 people located around the world working for Palex to provide localization into over 50 languages.